Privacy Policy

The following Privacy Policy, along with the Terms of Service (accessible at https://marvo.gg/terms), constitute a legally binding agreement (collectively referred to as "Agreement") between you ("User", "you" or "your") and Marvo ("we", "us", or "our").

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use our Discord bot, its website, dashboard, and other related services (collectively referred to as "Service" or "Platform"). It is important to review this Privacy Policy carefully to understand your rights, obligations, and how we handle your information.

Disclaimer

At Marvo, we are committed to safeguarding the privacy of our users and complying with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) in the European Union. We adhere to strict standards for the collection, use, disclosure, and protection of personal information to ensure that our users' privacy rights are respected at all times.

We only request personal information when it is essential to deliver our services effectively. Rest assured, all personal information is collected lawfully and with your explicit consent and awareness. Prior to using our Service, we encourage you to thoroughly review and agree to the terms outlined in this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, you shall not use the Service.

By using the Service, you consent to the collection and processing of your personal information as outlined in the Privacy Policy and Terms of Service. For more information regarding consent, please visit our Terms of Service located at https://marvo.gg/terms.

Furthermore, we want to reassure you that we do not participate in the sharing or selling of your personal information for advertising or marketing purposes. Additionally, we refrain from disclosing your personally identifying information to any third parties, except when required by law. Your privacy and confidentiality remain our utmost priority.

If you have any questions, concerns, or inquiries regarding our Privacy Policy or the handling of your personal information, please feel free to contact us at [email protected] or on our official support Discord server ("Support Server") located at https://discord.gg/DhDxz9E.

1. Types of information we collect

• 1.1. Information collected during website usage

  During your interaction with our website, we may collect certain data to enhance your user experience and provide you with our services effectively. This includes your user ID, username, avatar, and the servers you are a part of on Discord. We utilize this information solely to ensure efficient service delivery. Rest assured, all data collected is handled in accordance with applicable laws to safeguard your privacy and confidentiality.

• 1.2. Information collected during bot usage within Discord

  When you utilize our bot within Discord servers, certain information may be processed, but not stored, to facilitate the functionality of our services. This includes data such as server audit logs for moderation purposes. Additionally, certain data such as user IDs, and other non-critical information may be stored for as long as we need it to continue providing the service to you, provided that you have given full consent and as long as applicable laws allow. To learn for how long we store this data, please refer to Section 3 (Data Retention).

  Rest assured, we will never store or collect information without proper consent from you. We prioritize the protection of your privacy and data security and handle all collected data in compliance with applicable regulations and industry standards.

2. User-generated Content

Users may have the option to upload or submit content, including but not limited to files, images, text, audio, or video ("User-generated Content"), while using our services, as outlined in our Terms of Service. By uploading or submitting User-generated Content, users agree to comply with applicable laws and regulations, including copyright laws.

Users are prohibited from uploading or submitting any User-generated Content that infringes upon the intellectual property rights of others, including copyrights, trademarks, or patents. If users believe that their copyrighted content has been uploaded or submitted without proper authorization, they should contact us as outlined in Section 7 (Contact and Useful Resources) to request removal of the infringing content.

Please refer to Section 7 (Contact and Useful Resources) for details on how to contact us regarding requests for removal of User-generated Content or any other privacy-related inquiries.

3. Data Retention

• 3.1. Foreword

  We have implemented procedures to securely delete or anonymize collected and stored data once it is no longer necessary for its intended purposes or required by law. These procedures ensure that data is effectively removed from our systems and cannot be recovered or accessed thereafter.

• 3.2. Authentication Data

  The authentication data provided upon logging in to the website using Discord is retained for a period of 7 days from the last login session. After this period, the authentication data is automatically removed from our systems, requiring users to reauthenticate upon subsequent visits.

• 3.3. Server & Related API Data

  Data related to servers, including but not limited to ID, channel IDs, role IDs, and member data, including but not limited to ID and role IDs, is retained for a period of 14 days following the removal of our bot from a Discord server. After this period, all server data and settings are permanently removed from our systems.

• 3.4. Exceptions

  In certain circumstances, data may be retained for longer periods as required by law or legal obligations. Additionally, we may retain certain data beyond the specified periods for legitimate business purposes or as necessary to resolve disputes, enforce our agreements, or comply with technical constraints.

4. Your Rights

• 4.1. Foreword

  At Marvo, we are committed to protecting your privacy rights and ensuring transparency in how your personal information is handled. As a user of our services, you have certain rights regarding the privacy and security of your data.

• 4.2. Right to Access

  You have the right to request access to the personal information we hold about you. Upon request, we will provide you with information about whether we hold any of your personal data and, if so, what information we have and how it is being used.

• 4.3. Right to Rectification

  If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update your personal data at any time.

• 4.4. Right to Erasure ("Right to be Forgotten")

  You have the right to request the deletion of your personal information from our systems under certain circumstances. However, please note that we may be required to retain certain information for legal or compliance purposes.

• 4.5. Right to Data Portability

  You have the right to request a copy of your personal information in a structured, machine-readable format. This allows you to transfer your data to another service provider or system.

• 4.6. Contact information

  If you have any questions, concerns, or inquiries regarding our Privacy Policy, the handling of your personal information, or if you would like to exercise your data rights (such as requesting access to, updating, or deleting your data), please feel free to contact us at [email protected]. We are dedicated to addressing your inquiries promptly and ensuring that your privacy rights are respected.

  Additionally, for more detailed information about our terms, including consent requirements, please refer to our Terms of Service at https://marvo.gg/terms.

5. Data Security

At Marvo, we are deeply committed to safeguarding the security and integrity of your data. All data transmission between your device and our servers is fully encrypted using industry-standard protocols such as TLS/SSL, ensuring that your information remains confidential and protected from interception by unauthorized parties. Additionally, critical or confidential data stored on our servers is encrypted at rest using robust encryption algorithms to provide an extra layer of security.

In the event of a data breach or security incident, we have established protocols and procedures to promptly respond to and mitigate the impact of such events. Our practices include regular security assessments and audits to identify and address potential vulnerabilities. We continuously monitors our systems for any suspicious activities or unauthorized access attempts.

We are committed to maintaining transparency and promptly notifying affected users and relevant authorities, including Discord, in accordance with applicable laws and regulations. Our goal is to ensure swift action to mitigate any potential risks and safeguard the privacy and security of our users' data.

If you would like to report a security incident or have any concerns or inquiries regarding the security of your data, please feel free to contact us at [email protected].

6. Cookie Policy

• 6.1. Foreword

  We use cookies to enhance your experience and ensure the functionality of our services. Cookies are small text files that are stored on your device when you visit our website.

  By using the Service, you automatically give consent to the use of cookies for the functional purposes of the service. These cookies are essential for providing you with access to our services and enabling core functionalities.

• 6.2. Types of cookies we use

  • 6.2.1. Authentication Cookies

    These cookies are essential for providing you with access to our services and enabling you to log in securely. We store user tokens in cookies to maintain your session and provide authentication services.

  • 6.2.2. Analytics Cookies

    We use third party analytics services such as Google Analytics to analyze website traffic and usage patterns. These cookies help us understand how visitors interact with our website, which allows us to improve our services and enhance user experience.

  • 6.2.3. Third party Cookies

    In addition to the cookies we use, third party services such as Cloudflare may also set cookies to optimize website performance, enhance security, and provide content delivery services. These cookies are subject to the respective privacy policies of the third party service providers.

• 6.3. Updates to the Cookie Policy

  We may update this Cookie Policy from time to time, with or without prior notice to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates or changes.

7. Contact and Useful Resources

For your convenience, here are some useful links to all relevant resources mentioned or not mentioned in this Agreement:

• - Marvo's Terms of Service: https://marvo.gg/terms

• - Marvo's Privacy Policy: https://marvo.gg/privacy

• - Discord's Terms of Service: https://discord.com/terms

• - Discord's Privacy Policy: https://discord.com/privacy

• - Discord's Community Guidelines: https://discord.com/guidelines

If you have any questions, concerns, or inquiries, please feel free to reach out to us:

• - Official Support Server: https://discord.gg/DhDxz9E

• - Official Contact Email: [email protected]